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InterAction CRM Software Components => Web Client => Topic started by: Marty on March 19, 2007, 01:13:43 pm



Title: Making reports available on the Web Client
Post by: Marty on March 19, 2007, 01:13:43 pm
Hello,

Does anyone know how to make reports available in the web client?  I created a report in the windows client, and want it to be available to our users when they click View Reports on the contact screen in the web client.  It has all of the standard reports, but not the new ones I created.

I have tried it a few times and it hasn't been working.  Ideas???

Marty


Title: Re: Making reports available on the Web Client
Post by: artmauck on June 26, 2008, 05:08:31 pm
If you're using 5.5, try this:

From the Windows Client, choose Tools - Reports and then click on the Mange Reports button.
Find the report you want (but can't see) in the Web Client and click on Edit.
On the Security tab, near the bottom, under "Accessible from" - make sure that the "Display in the Web Client" box is checked, and that the "Don't show this to users yet. (Inactive)" box is unchecked.

I'm pretty sure that 5.6 is close to the same screens/choices, but maybe someone else can back me up on that.