Summary
International Law firm seeking a Senior InterAction Administrator. The InterAction Data Administrator is a marketing position and responsible for management of firm’s CRM database.

Key Responsibilities

•   Manage several data stewards (currently temps): schedule workload, set up daily tasks, monitor/review work, and approve timesheets
•   Manage vendor relationships, such as LexisNexis, InterAction trainers and other outside consultants
•   Organize regular training sessions for marketers (local and virtual), and provide one-on-one support to attorneys and secretaries when necessary
•   Update training curriculum
•   Create regular and/or ad-hoc reports for marketers and attorneys
•   Travel to other offices if needed
•   Work with IT department and internal trainers; coordinate InterAction upgrades and patches
•   Maintain firm standards regarding proper use of InterAction
•   Monitor user activity; notify firm's executive team of non-compliance
•   Keep abreast of new technologies and CRM systems relevant to legal marketing

Qualifications:

•   Bachelors degree required
•   Excellent written and oral communication skills
•   One year marketing experience or related coursework
•   InterAction (v. 5.5) in a law- or professional-services environment
•   Minimum two years experience with InterAction (any version)
•   InterAction certification
•   ReAction Server, Tikit
•   Knowledge of CAN SPAM regulations and experience with commercial e-mail marketing software programs
•   Microsoft Office, basic HTML

Interested?  Please email your MSWORD resume to jennifer.royall@wilmingtongroup.com

Thank you!